Privacy Policy
Last updated: 20 September 2026
PowerNexa Solutions ("we", "us") operates this website to provide information about, and let you request, solar, inverter, and battery installation services in Lagos. This policy explains what information we collect and how we use it.
Information you give us
When you submit our quote form, we collect your name, phone number, property area, property type, the service you're interested in, and any message you choose to add. We use this information to respond to your request, prepare a quote, and follow up with you by phone or WhatsApp.
Submitting a quote request opens a WhatsApp conversation with your details pre-filled. Once you send that message, it is handled according to WhatsApp's own privacy practices, which we don't control. We use the WhatsApp conversation to communicate with you about your request.
Analytics information
We collect anonymous usage information, such as which pages are viewed, which buttons are clicked (for example, the WhatsApp or call buttons), device type, and referring website. This is stored against an anonymous identifier in a cookie on your browser, not your name or contact details, and is used to understand how the site is performing and to improve it. We do not sell this information to anyone.
Cookies
We use two small cookies for analytics: one that identifies a returning visitor over time, and one that groups activity into a browsing session. Neither cookie contains your name, phone number, or any content you typed. You can clear cookies at any time from your browser settings.
How we use your information
- To respond to quote requests and provide accurate pricing.
- To schedule site visits, installations, and maintenance.
- To improve our website and services based on how they're used.
Data sharing
We do not sell your personal information. We may share information with staff or contractors directly involved in fulfilling your installation or maintenance request.
Your rights
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, subject to any records we're required to keep for legitimate business or legal reasons. Contact us by phone or WhatsApp at 0813 209 7317 to make a request.
Changes to this policy
We may update this policy from time to time. The "last updated" date at the top of this page will reflect the most recent change.